Refund Policy

We’re all about good vibes, dope work, and keeping things real. Here’s how we handle refunds at PremiumGeek.

💼 Services – Lock It In, No Take-Backs

When you book us for creative services—like branding, design, strategy, or content creation—you’re locking in our time, energy, and magic. That means deposits are non-refundable, and once we start cookin’, there are no refunds.

BUT—we got you. If the vision feels a little off, we’ll offer up to [X] rounds of revisions (based on your project scope) to make sure it hits just right.

🛒 Shop Stuff – Let’s Be Fair

Bought something from the Shop Page? We want you to love it. If your item arrives damaged, wrong, or not up to standard, hit us up within 7 days and we’ll sort it out.

Refunds or exchanges are approved case-by-case
Gotta have proof of purchase
Digital goods (like downloads) = no refunds (once it’s yours, it’s yours)

❌ Cancellations – Life Happens

If you cancel a project mid-way, unfortunately we can’t offer a refund. If we (rarely) have to cancel on our end, we’ll either reschedule or offer a fair partial refund based on what’s been done.

📬 Got Questions? Hit Us Up

We’re real people doing real work—with real care. If you’re unsure about anything, drop a mmessage via our contact page. We’re always down to talk things through and keep it 100.

Thanks for trusting PremiumGeek with your ideas and your drip. We don’t just do business—we build vibes.